Pulsin Covid-19 Response
We're here for you
To our Pulsin friends…in this strange and difficult time surrounding COVID-19 we plan to continue helping you make healthy choices.
Our website shop will be running as normal and we’ll endeavour to send you all of your orders in good time, following all of the necessary procedures. There may be a few disruptions but we’ll try our hardest to minimise these. We apologise for any inconvenience caused.
To streamline our process, for now, the majority of our single and mixed case bars have been temporarily stopped.
We have put extra measures in place to protect our staff and ensure that we can continue to offer the best level of service we can. All office staff are working remotely so for the time being our phone line will be suspended. Please could you direct any enquiries via firstname.lastname@example.org and the relevant team member will get back to you.
Delivery specific information:
**UPDATED 10/12/20** Please be made aware that due to logistical difficulties surrounding Brexit with delivering orders outside of the UK, we have had to make the hard decision to temporarily pause all international orders.
This includes all countries in the EU outside of England, Scotland and Wales. Unfortunately, we are also experiencing issues with delivering to the Channel Islands, Northern Ireland and the Isle of Man so will have to pause deliveries to these locations too.
We are working really hard to get international orders running again and hope to have a solution in place in early 2021. We will keep you posted. We hope to be able to serve you again soon! All the best until then, Pulsin.**
- In these unprecedented times and with further restrictions being enforced in the UK and Europe we may have to restrict which countries we are able to deliver to. This is due to logistical reasons surrounding delivery. Any countries we normally deliver to that are affected will be listed here.
- Please be made aware that due to Covid-19 shipping to countries outside of the UK may see delays of 24+ hours. In particular, these countries are affected: Belgium, Finland, France, Germany, Italy, Luxembourg, Netherlands, Portugal, Republic of Ireland, Slovakia and Spain.
- Please make sure your delivery address/DPD drop-off point preferences are not directed to shops/businesses which are closed due to COVID-19. This will stop your parcel from being delivered, which no one wants!
We will also continue to post recipes, home workouts and inspiration through all of our social media outlets. If you need anything at all (even just a chat) don’t hesitate to drop us a message on social.
Be safe and stay in touch.
Love, PULSIN HQ